Shipping Information

We're committed to getting your orders to you quickly and safely. Here's everything you need to know about our shipping process.

Shipping Options

We ship to selected international locations, with shipping costs and delivery times varying by destination. To suit your needs, we offer multiple delivery options, from standard shipping to express services for urgent orders.

*From time to time, Arché may offer free shipping promotions. When available, these promotions will override the standard shipping fees listed here.

Delivery Times

Estimated shipping times vary by destination. Please note these are estimates, not guarantees. Delays may happen during peak seasons (Black Friday, Thanksgiving, Christmas, New Year), customs checks, or due to weather.

Processing Time

Orders are typically processed within 1-3 business days. You’ll receive a shipping confirmation and tracking number once your order is on the way.

Order Tracking

Track your order easily with the tracking number provided in your shipping confirmation email.

For any shipping questions or concerns, please don't hesitate to contact our customer service team at hello@shop-arche.com

Taxes & Duties

We collect taxes at checkout based on your shipping address, in line with local regulations. Any additional customs fees, import taxes, or duties applied by your country’s authorities will be the responsibility of the customer.

Address Accuracy

Please double-check your shipping details before checkout. Incorrect or incomplete addresses may cause delays, additional fees, or returned packages.

Failed Deliveries

If no one is available to receive your order, the courier may attempt re-delivery or return the package. Additional fees may apply.

Damaged, Missing, or Incorrect Items

If your order is damaged, missing, or incorrect, just email us at hello@shop-arche.com within 3 days of delivery. Please include photos of the item and packaging so we can sort it out quickly.